Thank you for dispelling my growing doubts about finding a good, honest plumber. I had rung three plumbers prior to calling you and none of them were as thorough and thoughtful as you.
You tried to identify the cause of our problem. I cannot tell you how much I appreciated the way you asked questions so that we wouldn’t needlessly be spending money on investigations, even making suggestions that had nothing to do with plumbing! That level of integrity and thoughtfulness is becoming increasingly hard to find, but we are glad that we found it in you!
One word describes my experience: AMAZING! Drain Pipe King were a pleasure to deal with starting with my first call to the office to enquire about a blocked drain at my rental property. I was treated with a friendly and informative approach and all costs and procedures were clearly described to me both verbally and via email. I attended the drain clearing operation where Nathan was efficient, friendly and extremely knowledgeable.
My root blocked drain was inspected using a camera and then cleared using a water jet nozzle in record time with no mess or digging. Nathan was actually running between his truck and the drain site so as not to waste any time! Drain Pipe King truly went out of their way and I would highly recommend their services. 120% satisfied! Christian – Landlord
The Drain Pipe King team arrived on site exactly when they stated they would. They left the site spotless after each day. They gave excellent explanations as to what they were doing, and provided before and after photos of the repairs. Furthermore, they re-configured the pipe system to enable easier access in the future, if required. Our experience with drain Pipe King was excellent. Thus, I have no hesitation in recommending them to inspect, quote, and undertake sewer / drain pipe lining repairs.
Mike was really obliging in coming out and using the jetter again to clear the pipe. The tree roots were really aggressive but he did a great job clearing it and making sure everything was flushing and working properly. I really appreciated the time and effort he put in. He didn’t charge me for it because it fell within the warranty period, he kept his word. I would certainly recommend Mike, he is very helpful and does a really good job.