Thank you for dispelling my growing doubts about finding a good, honest plumber. I had rung three plumbers prior to calling you and none of them were as thorough and thoughtful as you.
You tried to identify the cause of our problem. I cannot tell you how much I appreciated the way you asked questions so that we wouldn’t needlessly be spending money on investigations, even making suggestions that had nothing to do with plumbing! That level of integrity and thoughtfulness is becoming increasingly hard to find, but we are glad that we found it in you!
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